PanicTap 2.0

Training Center

Setting up your device

Your Apartment Guardian device is already pre-programmed to contact emergency services when you press the panic button. All you need to do is charge it using the enclosed charging stand, and it’s good to go!

Your Apartment Guardian device is already pre-programmed to contact emergency services when you press the panic button. All you need to do is charge it using the enclosed charging stand, and it’s good to go!

Using your device

If you encounter an emergency situation, simply press and hold the panic button on your Apartment Guardian device for 3 seconds, or until you feel it vibrate. Your device will then dial 911 and connect you with emergency services.

If you encounter an emergency situation, simply press and hold the panic button on your Apartment Guardian device for 3 seconds, or until you feel it vibrate. Your device will then dial 911 and connect you with emergency services.

FAQ

Watch the video or see below for answers to frequently asked questions.

Watch the video or see below for answers to frequently asked questions.

How do I charge my Apartment Guardian device?

To charge your device, connect the cord to the charging stand, plug it in, and place the device in the charging stand.

If you prefer, you can use the magnetic charging cord to plug your device in directly, just like you would with a cell phone.

How do I turn on my device?

On the side of your device, press the button with a picture of a phone. You will see blue and/or green lights blinking to indicate that the device is on.

How do I know when my device is done charging?

A blinking red light on the charging stand indicates that your device is charging. When it’s fully charged, the light will be solid.

How do I turn on my device?

On the side of your device, press the button with a picture of a phone. You will see blue and/or green lights blinking to indicate that the device is on.

What does it mean when the lights on the side of the device turn off?

To preserve battery life, your device will sometimes go into power-saving mode, and the blue or green lights will turn off. But don’t worry, your device is still active! If you hold down the panic button for 3 seconds to activate it, the device will automatically turn back on and connect you with emergency services.

When the device is in power-saving mode, you can also press the power button again to wake it up.

How do I activate my device in an emergency?

If you encounter an emergency situation, simply press and hold the panic button on your Apartment Guardian device for 3 seconds, or until you feel it vibrate. Your device will then dial 911 and connect you with emergency services.

When I activate my device, will 911 be able to see my location?

Whether or not 911 can access your location depends on the technology of your local 911 dispatcher, so it’s always best to clearly communicate your location to the dispatcher.

Contact us

Kate Ballard-Rosa

Chief Executive Officer,