4 Things You Need to Know About Safety Apps

Are you looking for a safety app for yourself or your employees?  While we believe in the old adage, something is better than nothing, there are a few things to know before making your purchase. #1: Safety Apps are buggy. When your Candy Crush app crashes or you forget to make routine updates, nobody gets […]

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Learn about Crime Free Multi-Housing

Started in 1992 in Arizona by the Mesa Police Department, Crime Free Multi-Housing is a phenomenal resource for all community managers looking for new resources and ideas that will make their community shine!  The non-profit has programs in 2,000 cities throughout the congruent U.S. as well as international advisors in England, Canada, and Nigeria. The […]

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8 Factors that Increase Risk On-Site

When you think of workplace safety, the first thing most American’s think of is the OSHA poster pinned up in the breakroom.  These rules are very important for all companies, not just management companies.  With that said though, we want to look at a different segment of workplace safety – interactions with the public, specifically […]

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Residential leasing has become a high-risk job

This article, authored by Dorothy Gourley, award winning national apartment consultant.  This first appeared in IREM’s Journal of Property Management in 1995.  Abstract: Residential leasing has become a high-risk job as a result of the public’s easy access to the leasing office. Statistics show that the number of leasing consultants assaulted or raped has increased […]

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Quick Tips: Diffusing an Argument with a Resident or Co-worker

Step #1: Breath! Your first reaction during an argument is to fire back a retort.  This is not productive.  If a resident or a colleague confronts you, take a quick moment and take a deep breath.  This will give you a second to get your bearings and slow down your thoughts. Step #2: Delay if […]

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Crime Report: Manager gets Attacked with Bat and Pruning Shears

A unique crime report today out of Stockton.  A property manager in Stockton, CA was assaulted by a resident wielding a baseball bat and pruning shears.  The reason?  The property manager asked the resident to snuff out their joint and stop smoking weed around the apartment community.  The individual responsible for the attack is still […]

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Apartment Heroes: Maintenance Worker Saves 3 Year Old on his First Day!

At Apartment Guardian, we come across many negative and sad stories about people getting hurt and lives changing, often not for the better.  On the flip side, however, we come across an incredible number of beautiful stories involving on-site employees going above and beyond to help those around them.  “Apartment Heroes” is a series of […]

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Crime Report: Apartment Manager Stabbed by Prospect

Crime does not discriminate when it comes to irrational crimes.  Rich or poor, peaceful neighborhood or crime filled drug den – some crimes are done by people simply looking for the opportunity to strike and get away with their actions.  An Oregon Property Manager has become the latest victim of targeted crime against multifamily on-site […]

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Crime Report: Arrest Made in Reistertown Manager Murder Case

One month after Melinda Schaefer, property manager of Bozzuto’s Townes at Harvestview, was stabbed to death in the properties leasing office, an arrest has been made.  Rashaan Williams, the 27 year old property maintenance worker, was arrested and charged with first degree murder by local police.  No motive is known at this point. This arrest […]

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